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Privacy Policy

Protecting the privacy of your Personal Data is Important to Us!

With this policy, the limited liability company under the name ACCESSIT LTD ("THE COMPANY"), which is based in Athens, (Aristotelous 36, PC 10433), determines and discloses the terms with whom, acting as the law defines "Processing Manager", collects, stores, uses and generally processes your personal data that it collects when you visit, register, or use the COMPANY's website.

This Privacy Policy also describes how you use, share and protect your personal data, your choices regarding your personal information, and how you can contact us. This Privacy Policy complies with the requirements of European Regulation 679/2016 / EU and any other relevant applicable legislation.

For your questions about this Privacy Policy, but also any issues related to the processing of your Data and the exercise of your rights, you can address the following ways:

  1. Open a new ticket through the website portal.accessit.gr in the "GDPR & Personal Data" section.
  2. Send email to the This email address is being protected from spambots. You need JavaScript enabled to view it. e-mail address under the heading "Privacy Policy".

 

  1. What is Personal Data?
    The term "personal data" refers to natural person's information such as name, postal address, e-mail address, telephone number, etc., which identify or identify your identity, hereinafter referred to as "Personal Data or Data".

  2. What is the Process of Personal Data?
    Any act or series of operations carried out with or without the use of automated means in personal data or in sets of personal data such as collection, registration, organization, structure, storage, adaptation or alteration, retrieval, search of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, erasure or destruction.

  3. Is the concession of your personal data mandatory?
    The concession of Data to the COMPANY may be necessary to achieve the purposes set forth in this Privacy Policy or to be optional.
    The mandatory or optional nature of the Data concession is indicated by an asterisk (*) next to the mandatory personal data.
    If you refuse to provide the information flagged as mandatory on the website, it will be impossible to achieve the primary purpose for which the particular Data is collected and may, for example, make it impossible for the COMPANY to fulfill the sales contract or provision of the other services available on its website.
    The provision of additional data to the COMPANY, other than those indicated as mandatory, is optional and does not affect the main purposes of data collection, since the concession serves solely to optimize the quality of the services provided by the COMPANY.

  4. Which Personal Data Are We Collecting?
    We try to collect only your absolutely necessary Personal Data, that is appropriate and clear for the intended purpose. These Data include the following:
    1. Data you provide to us when you sign up and create a user account on the COMPANY's website, via your internet or mobile, or through your personal contact with our vendors and specific data such as e-mail * and password password and name, surname, postal address, VAT number, VAT number, activity, telephone number and other tax information (as mandatory):
    2. Data and information you provide to us through our transactions (purchases, orders, etc.) and communication between us (via telephone or e-mail, our vendors or in any other way).
    3. Data relating to the payment method for the transactions you make with us.
    4. Data you provide us when you subscribe to our newsletter.
    5. Data on products and services you prefer to choose usually. In order to offer you products or services of interest to you and to further improve your cooperation with us. Of course, you always have the option not to share such items with us.
    6. Traffic information on our COMPANY website.
    7. Information collected from the use of cookies in your browser. Learn more about how cookies are used here
    8. To provide the best possible site experience, we collect technical information about your Internet connection and browser, the country and phone code where your computer is located, the webpages displayed during your visit, and the ads you choose (clicked).
    9. The username of your social networking medium if you interact with our COMPANY through these channels to help us answer your comments, questions or comments.
    10. Educational features such as studies, skills, foreign language skills, professional experience (only when responding to a job search job)
  5. How do we use your Personal Data?
    If applicable, we use your Data:
    • To complete orders for products and services: COMPANY processes your Data in order to fulfill its contractual relationship, perform the ordering of products and / or services, provide customer service, comply with legal obligations, refute, raise or exercise legal requirements. If we do not collect your Data at the end of the order (through our physical stores, live or via our sales agents or through our e-shop), we will not be able to process your order and comply with the legal our obligations. Please note that it may be necessary to transfer your Data to third parties for the delivery of the ordered product or service (see terms 7, 8, 9, 10 below).
      In addition, we may maintain your Data for a reasonable amount of time in order to meet our contractual obligations, such as product returns, as the relevant legislation provides.
    • For Creating a User Account: The COMPANY processes your Data to provide you with account functions and to facilitate the purchase of products and / or services.
    • For Communication: COMPANY uses your Data to respond to requests and / or questions you submit and / or to any complaints you may have. The information you share with us enables us to manage your requests and / or queries and respond to you in the best possible way. We can also keep a record of your inquiries / requests so that we can better respond to any future communication. We do this on the basis of the contractual and / or legal obligations of COMPANY to you, but also our own legitimate interests to provide you with the best possible service and to be able to improve our services based on your own personal experience.
    • For Newsletter / Bidding: With your consent, we will use your Personal Information, preferences and transaction details to inform you via email, internet, telephone and / or social media for related products and services, including personalized / personalized offers, etc. Of course, you can revoke this consent at any time.
    • For Web push notifications: Depending on your navigation, you can receive, with your prior consent, notifications about our offers, news, wish list and your shopping cart. Of course, you can revoke this consent at any time.
    • To participate in a reward program: The COMPANY can process your Data for the needs of your participation in a rewards program, that is, both the examination of your application and the accumulation and redeeming of points and the enjoyment of customer privileges as will be analyzed the conditions for participating in the award scheme. So we are able to offer you personalized offers that interest you. Of course, you are free to choose whether you will benefit from them.
    • To develop and improve our products and services. We do this on the basis of our legitimate business interests.
    • Because we want to propose you offers and suggestions that are more relevant to your interests and needs.
    • To ensure that we always show the most interesting content on our site, we will use the Data you have provided us by giving us your consent to place cookies on your device and / or receive Apps notifications.
    • To send you research and evaluation requests so that we can improve our services. These messages will not include promotional content and do not require prior consent when sent by e-mail or text message (SMS). We have a legitimate interest in doing so as it helps our products or services be more relevant to you. Of course, you are free to refuse to receive these requests from us at any time by updating your preferences to your online account.
    • To protect your account from frauds and other illegal activities: This includes the use of your Data to maintain, update, and protect your account. We also monitor your browsing activity on the COMPANY website to quickly identify and resolve any issues and protect the integrity of our site. All of this is part of our legitimate interest. For example, we check your password when you log in and use automated IP address tracking to detect possible false entries from unexpected locations.
    • To process payments and prevent fraudulent transactions: We do this on the basis of our legitimate business interests. This also helps protect the Company's customers against fraud.
    • In order for the COMPANY to comply with contractual obligations against you, or under applicable law or court orders.
    • To send you communications required by law or necessary to be informed about any changes that may occur in the services provided to you by COMPANY. For example, updates about these privacy notices, product revocation notifications, and legally required information about your orders. These service messages will not contain promotional content and will not require prior consent when sent by email or text message (SMS). If we do not use your personal data for these purposes, we cannot comply with our legal obligations.
    Lastly, we know that your Data is processed either by the COMPANY's specially authorized personnel or through COMPUTER IT systems and electronic devices, and exceptionally by third parties, who are contractually bound to maintain confidentiality and protect Your data performs work that is necessary to achieve the purposes strictly linked to the use of our site and the services provided through it. You will find information below in terms 9 and 10: "Who are the recipients of your Data? How Your Data is Shared".

  6. Which is the legal basis for process your Data?
    • Data Protection legislation that sets out a number of reasons why a company can collect and process your personal data, including the terms of our contractual relationship.
    • Your consent, where appropriate. For example when you choose to receive a newsletter. When collecting your personal data, we will always inform you which data is necessary in relation to a particular service
    • The obligations of the COMPANY arising from the law (eg tax legislation, e-commerce legislation, etc.)
    • The legal interest of our company. In certain cases, we collect your Data in a way that is reasonably expected as part of our business operation and does not substantially affect your rights, your freedom or your interests.
  7. Who are the recipients of your Data?
    Access to Your Data has the absolutely necessary staff of the Company, which is committed to confidentiality, and our affiliated companies or third party service providers who process your Data as Processors on our behalf and in accordance with our instructions.

  8. How is your Data Shared?
    a. Data Sharing from Our Company
    Our company may share your Data to:
    • Third-party service providers processing personal data on behalf of the COMPANY for example (indicatively mentioned) for credit card and payment processing, transfers and deliveries, hosting, management and maintenance of COMPANY data, email distribution, research and analysis, and management of certain services and assets. When using third party service providers, we make agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.
    • Other third parties, to the extent that are necessary to:
    • compliance at the request of an organ of the Greek State, court order or applicable law,
    • prevent the illegal use of the COMPANY's Web site and Apps, or violations of the Company's Site and Apps Terms of Use and policies,
    • protection of the COMPANY against third party claims, and
    • contributing to the prevention or investigation of fraud (eg counterfeiting).
    • Other third parties to whom you have given your consent.

    b. Data Shared by you
    When using certain social media assets on the COMPANY's site or Apps, you can create a public profile that includes information such as user name, profile picture, and city. You can also share content with your friends or the general public, including information about your interaction with the COMPANY. We encourage you to use the tools we provide to manage social sharing in COMPANY's social media in order to control the information that you make available through the Company's social media data.

  9. What is the policy we apply to third parties Performing your Data Processing as outlined above
    • We provide only the information they need to perform their specific services.
    • They may use your Data only for the exact purposes specified in the contract concluded by the COMPANY with them.
    • We work closely with them to ensure that your privacy is respected and protected at all times.
    • In case of termination of the cooperation of the COMPANY with them and cessation of the use of their services, any of the data they hold will be deleted or will become anonymous.
    In case you wish to receive more information regarding the disclosure of your Data to third parties please contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it.

  10. How do we ensure that Processors respect your Data:
    The Processors for us have agreed and contractually contracted with the Company:
    • keep confidentiality,
    • not to send your data to third parties without the permission of the COMPANY,
    • take appropriate security measures,
    • Comply with the legal framework for the protection of personal data, in particular EU Regulation 2016/679 (GDPR).
  11. Data Transfer
    The personal data we collect (or process) within our site and our Apps will be stored within the European Union. However, some of the recipients of the Data with which the COMPANY shares your Personal Data may be located in countries other than the one in which the original collection of your Personal Data took place. Legislation in these countries may not provide the same level of data protection as compared to the country originally providing your Personal Data. However, when we transfer your Personal Data to recipients in other countries, including the United States, we are committed to protecting your Personal Data as described in this Privacy Policy and in accordance with applicable law.
    We are taking measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area that do not provide an adequate level of protection.
    We use various measures to ensure that your Personal Data transferred to these countries enjoys adequate protection under the data protection rules. These include the signing of the Conventional Clauses, the certification that the recipient has adopted the European binding rules or the EU-US Privacy Shield.

  12. How long do we maintain your Data?
    We retain your Personal Data as long as we need to fulfill the purposes set forth in this Privacy Policy (unless required by the applicable law for a longer retention period). In general, this means that we will maintain your Personal Data for as long as you have an account with our COMPANY. With regard to your Product and / or Service-related Personal Data, we maintain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes where applicable). At the end of this retention period, your data will be deleted altogether or anonymously. For example by aggregating with other data so that they can be used in an unrecognizable way for statistical analysis and business planning.

    Some examples of customer data retention periods:
    Orders
    When placing an order, we will retain the personal data you have given us for five years in order to be able to comply with our legal and contractual obligations.
    Guarantees
    If your order included a warranty, the relevant Personal Data will be retained until the end of the warranty period.
    Newsletter
    Your consent to a newsletter is kept for as long as you receive a newsletter from the COMPANY and in no case more than six months after you stop sending it.

  13. Is Your Data Safe?
    We are committed to safeguarding your Personal Data.

    By recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to protect your Data from any form of accidental or fraudulent processing. We use the most modern and advanced methods to ensure maximum security. Your data is stored in Cloud & Data Center (Datacenter) certified with ISO27001, ISO14001, PCI / DSS & GDPR compliance.

    The website portal.accessit.gr  uses the TLS 1.2 protocol for secure online trading. This encrypts all of the Data you provide, including your credit card number, name and address so that they cannot be deciphered or changed during their transfer to the Internet.

    Additionally, the data used to identify you as an account user is two: Input Password (Email) and Personal Security Password (Password). Each time you enter your details, you are given access to your personal account. This process is securely secured through encryption when transferred to the Internet and the servers of the COMPANY. By the same standards, you are given the ability to change your Personal Security Password as often as you wish. After entering the desired code, the new code is encoded and stored in the COMPANY's systems. For this reason, the only person who knows your code is you and you are solely responsible for keeping the password secret from third parties.

    These measures shall be reviewed and amended as necessary.

  14. What are your rights?

    You have the right to access your Personal Information.
    This means that you have the right to be informed by us if we process your Data. If we process your Data, you can ask to be informed about the purpose of the processing, the kind of Data you observe, who we give it, how long we store it, whether it is automated to make decisions, but also about your other rights, such as correction, deleting data, limiting the processing and submitting a complaint to the Data Protection Authority.

    You have the right to correct inaccurate personal data.

    If you find that there is an error in your Data, you can apply to us to correct or correct it through portal.accessit.gr (eg name correction or address change update).

    You have the right to delete / the right to forget
    You may ask us to delete your data if it is no longer necessary for the above mentioned processing purposes or you wish to withdraw your consent if this is the only legal basis.

    You have the right to transfer your Data.
    You may ask us to receive in a readable form the Data you have provided or ask us to forward it to another controller.

    You have the right to restrict your processing.
    You may ask us to restrict the processing of your Data for as long as the processing of your objections is pending.

    You have the right to object and withdraw consent to the processing of your Data.
    You may object to the processing of your Data and the COMPANY will stop processing your Data unless there are other compelling and legitimate reasons that prevail over your right. If you have given your consent to the collection, processing and use of your personal data, you may revoke your consent at any time with future effect:
    • Choosing not to receive Marketing Communications.
      You can choose not to receive marketing communications by changing the email and sms records by clicking the delete link or by following the instructions in the message.
    • Alternatively, you can contact us using the contact details we give to condition 15 below

    If we rely on our legitimate interest: In cases where we process your personal data based on our legitimate interest, you may ask us to stop for reasons relating to your personal circumstances. We must then do so if we do not believe that we have a legitimate legitimate reason to continue processing your Personal Data.

  15. How can you exercise your rights?
    In order to exercise your rights you can submit to us:
    1. Open a new request through the portal.accessit.gr website at GDPR & Personal Data.
    2. Send an email to the This email address is being protected from spambots. You need JavaScript enabled to view it. e-mail address entitled "Exercise of Rights".
    We will examine it and respond as soon as possible.

    Exceptionally:
    • If you wish to correct your Data in your account, you can log in to it and make any corrections / changes without requiring a Request.
    • if you wish to withdraw your consent to receive a newsletter, you can do so by selecting the link "To delete from the newsletters list click here" at the bottom of each newsletter or through the profile at portal.accessit.gr
    • If you do not wish to receive web push notifications from the Company, you can disable the selection from your browser setting.
    Authentication check
    In order to protect the confidentiality of your information, we will ask you to verify your identity before submitting any request under this Privacy Policy. If you have authorized a third party to submit a request on your behalf, we will ask him to prove that he is authorized to act for that purpose.

  16. When do we respond to your Requests?
    We will respond to your Requests free of charge without delay, and in any case within (1) one month after we receive your request. However, if your claim is complex or there are a large number of your requests, we will notify you within one month if we need to take another two (2) months extension within which we will respond to you.

  17. What is the applicable law when processing your Data?
    Applicable Law is Greek Law as formulated in accordance with the General Regulation on the Protection of Personal Data 2016/679 / EU and in general the current national and European legislative and regulatory framework for the protection of personal data.

  18. Where can you appeal if we violate applicable law to protect your Personal Data?
    You have the right to file a complaint with the Personal Data Protection Authority (1-3 Kifissias post office, 115 23, Athens, tel. 210 6475600, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. ) , if you believe that the processing of your Personal Data violates the applicable national and regulatory framework for the protection of personal data.

  19. How will you be informed of any changes to this Policy?
    We update this Privacy Policy whenever necessary. If there are any significant changes to the Privacy Policy or the way we use your Personal Data, we will post on our COMPANY website the update of the present before the changes come into force and we will notify you in any appropriate manner.

    We encourage you to read this Policy at regular intervals to know how your Data is protected.

This privacy policy is in effect from May 25, 2018.

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Technological innovations
that simplify our lives!
Aristotelous 36, 104.33, Athens
Tel.: +30 215 5 400 600
info@accessit.gr

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